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Some commonly asked questions.......

Oils, Filters and Fluids


  • What fluids will you check? Is the oil you’re putting in my car the right type for the way I drive?
  • Is an oil filter change included with this service?
  • When should I get my next oil change?
  • What fluid should I change next?
  • How often should my fluid level be checked?
  • Will my car’s instrument panel alert me if fluids are low?

Belts and Hoses

  • What’s the difference between a V-belt and a serpentine belt?
  • Why does my aftermarket V-belt have notches?
  • What are branched hoses and why might these be better for my vehicle?
  • What is electrolytic corrosion and how did it get in my cooling system?

Brake Service

  • Is there anything I can do to help the brakes on my car last longer?
  • How does the work being performed eliminate the symptoms my car exhibited or my complaint?
  • Are there any related services my car needs while this service is being performed?
  • What does the brake warning light mean on my car’s dashboard?

Tune-Up

  • How often does my car need a tune-up?
  • Are there other services that need to be performed at this time?
  • How does this work address my complaint?
  • If the “Check Engine” or “Service Engine Soon” light comes on, is it the same as saying it’s time for a tune-up?

Wheel Alignment

  • Is this a four-wheel alignment?
  • How did the improper settings relate to the symptoms my car exhibited…poor tire wear, wandering, etc.?
  • Are there other problems related to alignment such as worn steering and suspension parts?
  • Has my car been road-tested to ensure that it performs properly and that my complaint has been corrected?

Tire Service

  • What type of tires should go on my vehicle based on my driving?
  • What can happen if I install a set of tires having a size not recommended for my car?
  • My car shakes at certain speeds…what causes this?
  • Can my driving habits affect tire life?
  • Do they have to be replaced in pairs?

Check Engine Light

  • Does the light mean my car needs a tune-up?
  • When checking out the cause of the light, are there any other services that need to be performed at the same time?
  • Is it normal for the light to come on briefly when I start my car?
  • What happens if I just ignore the light?
  • Will the light eventually turn off by itself?
  • Will my car pass an emissions test if the light is on?

Air Conditioning Service

  • What happens if I continue to use my car’s A/C system, even though it’s not cooling properly?
  • Water drips underneath my car when I use the A/C system. Is this normal?
  • A musty odor comes out of the A/C vents at times. Can anything be done about this?
  • My car’s A/C system seems to cool intermittently and I hear a clicking on and off from underneath the hood. What does this mean?
  • I have an older car that still uses R-12 or Freon refrigerant. Does it make sense to switch it over to R-134a?

Appearance

  • How do I get my tires to have a shine?
  • Do small cracks in the windshield need to be fixed?
  • What can I use to remove small scratches in the paint?
  • Why shouldn’t I wash my car with dishwashing soap?

Contact Information

Infiniti of Elk Grove

8586 Laguna Grove Dr.

Elk Grove, CA 95757
sales Sales:
(888) 306-7030
service Service:
(800) 347-9879

Hours

  • Monday: 7AM - 6PM
  • Tuesday: 7AM - 6PM
  • Wednesday: 7AM - 6PM
  • Thursday: 7AM - 6PM
  • Friday: 7AM - 6PM
  • Saturday: QUIK LUBE ONLY
  • Sunday: QUIK LUBE ONLY