Moh was relaxed and did not provide any high pressure tactics. It’s easy to feel he believes in the brand and the dealership and sells the brand without worry of satisfaction. His belief in the product is contagious and made it easy to pursue the right fit for us. He provided any and all info I asked for in a timely manner and allowed for as many test drives as requested in a cheerful and professional manner. It was a good experience working with him.

Read at DealerRater

Always the best! They are the true model for customer service!

Read at Google

Orlando is GREAT!!! No pressure sales is my preferred style when buying a new car. Orlando was very patient and made my buying experience easy. In additional to Orlando's great service, Yasiim and Dave were also top notch!! This was the best buying experience by me, hands down and I will be referring INFINITI of EG to all of my friends.

Read at DealerRater

approved, with the test drive, paperwork, and detailing of car, we were in and out in less than two hours. Final paperwork with lender was a little slow, but over all, a great experience. Lee was AWESOME! He was ALWAYS, responsive with communication, and in a VERY timely manner. Thank you Lee!

Read at DealerRater

We purchased our 2015 INFINITI Q50 used in December of 2018. On July 8, 2019 (84,000 miles) we took our vehicle in for a necessary oil change and had the brakes checked for squeaking. We left with new oil, oil filter, rear brake pads, rear discs turned, tires rotated, and power steering fluid replaced. As usual they hand washed and vacuumed our vehicle ($588.00). Ashley Richey was our service consultant for the second time. She is always a joy to deal with and communicates well throughout the service, getting authorization prior to conducting any services that were not expressly ordered. Our car runs great and although you tend to pay a little more at the dealer we are confident that the service at INFINITI of Elk Grove was done right and with a smile from Ashley. Thank you

Read at DealerRater