Customer Testimonials

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DealerRater Sep 24, 2021

Jim was a great understanding salesman. If you ever need anyone he’s your guy!

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DealerRater Sep 22, 2021

The whole process was stress free and organized. The sales associate, Jim, and Finance Associate Moh were helpful and explained in detail the whole process when we asked.

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DealerRater Sep 19, 2021

Jim and Moh made my car purchase easy and straight forward. They were kind and funny and helpful. I have not purchased a car in 17 years and they made it east for me. Thanks

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DealerRater Sep 18, 2021

I purchased my car through Mike Nelson and Moh, they were both very helpful and knowledgeable of inventory and finances. I left feeling very good about my purchase.

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DealerRater Sep 17, 2021

Lee and Yasim are both very professional and they did their a great job at satisfying me as a customer. I will definitely be recommending them to my friends and family!

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DealerRater Sep 16, 2021

It was easy to call and schedule a service appointment. Ashley was my service advisor and I was impressed with her knowledge and professionalism!

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DealerRater Sep 14, 2021

I found that buying a car INFINITI of Elk Grove was a pleasant experience no pressure easy to navigate the prices and service

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DealerRater Sep 14, 2021

•”great customer experience” or “excellent customer service” •“best” and “great buying experience.” •“friendly,” “helpful,” and “knowledgeable”

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DealerRater Sep 13, 2021

Our experience was amazing. Jim did a great job making the entire process seamless!!!! Will will definitely be back to buy our next car. Tx

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Google Sep 12, 2021

Great Dealership, nice friendly staff at Service Center that i had visited few times. I believe the staff may be short staffed due to pandemic and should hire help if that is the case.

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DealerRater Sep 11, 2021

Jim helped us work our way through a purchase decision at Mazda of Elk Grove. It went well. No opinion on INFINITI dealership. The Mazda showroom was nice and neutral; not covered with patriotic drivel like certain foothills dealerships that will remain unnamed. Jim was great: knowledgeable, helpful, etc.

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Facebook Sep 11, 2021

Great service upon purchase. The GM helped me a lot. For service, it was a great experience!

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DealerRater Sep 8, 2021

Everyone was nice and helpful. Everyone worked as a team. The leasing process was smooth and efficient. Great pricing on the vehicle. I love my new Q50 red sport 400!

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DealerRater Sep 8, 2021

Jim was straight to the point and honest. He was really funny and kept the positive vibes going throughout the car buying process. Also wasn’t pushy let us look at the cars without him pushing for the sale.

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DealerRater Sep 6, 2021

I worked let Lee Mahoney he was great very straightforward person and made very simple For me to get my new QX55 thank you Lee

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DealerRater Sep 6, 2021

They were really nice and helpful. Lee was also a nice salesman and attentive. He has a good customer service and he’s super friendly.

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DealerRater Sep 4, 2021

What an incredible car buying experience! Michael, Mo, and Lee were so friendly, helpful, and professional. The buying process was quick and smooth! We highly recommend INFINITI of Elk Grove!

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DealerRater Sep 2, 2021

It was pretty late by the time I purchased my 2021 INFINITI Q60, however everyone, especially Jim was extremely helpful and accomadating. He helped me understand all the features on the car and made the purchase an easy and enjoyable experience. You guys are amazing. Thank you so much!!

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DealerRater Sep 2, 2021

Jim Trenner and Sang were fantastic and made my buying experience easy and seamless. They did a great job of locating a car for me. They kept in constant communication with me and helped me through the buying experience. I highly recommend these gentleman and Elk Grove Nissan

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DealerRater Sep 2, 2021

I purchased from Elk Grove INFINITI almost 4 years ago. Always great. A friend needed a car so Jim helped us. Very knowledgeable and no hi pressure

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DealerRater Aug 30, 2021

Very friendly and easy to work with! Charly got to know us and recommended the perfect vehicle for us - the QX80. Highly recommend!

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DealerRater Aug 29, 2021

I took the vehicle in for a recall and they found out I that i have a leaking water pump and they repaired it under warranty. Everything went well for my visit.

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DealerRater Aug 26, 2021

Ashley was very professional and helpful during a long day of service to my G35. She answered all my questions and went out of her way to provide me with updates and information regarding the repair. After the visit, she again followed up a few days later to confirm all was well and to answer some more questions I had regarding some replacement trim pieces. I have had issues in the past with this dealership but Ashley made my visit pleasant and trouble free.

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DealerRater Aug 21, 2021

Jim was the best sales person. He came in on his day off to make my wife happy. Mph was okay too. Dave was fantastic too.

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DealerRater Aug 19, 2021

Whenever I’d drive past this INFINITI dealership, it always looked so nice! The inside of the dealership is laid out nicely as well, and I felt quite at ease. The restrooms were very clean and comfortable. Working with Lee Mahoney was wonderful. He was friendly and knowledgeable. He put me right at ease. He and Mohammed ( finance dept) we’re patient when I couldn’t make up my mind about which vehicle I wanted. I never felt any of the pressure I was afraid I might get. There was no ‘hard sell’, and I am extremely grateful for that! ...

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DealerRater Aug 13, 2021

Very good dealer ship. I hope see again. Thank you.

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DealerRater Aug 8, 2021

Great all around buying experience. No pressure sales, one price shop, lowest price I seen for the car I wanted within 300 miles. 10/10 recommend to anyone.

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DealerRater Aug 7, 2021

In a few words a great experience… Fast easy and no hidden fees!!! Everyone was friendly and understand that life is crazy and worked with you.

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DealerRater Jul 29, 2021

Very efficient and communication was great! Took the time and answered every question I had. I will look forward to next purchase here at INFINITI at elk grove

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DealerRater Jul 28, 2021

Hassle free and haggle free experience. Our sales rep Lee was very attentive and made us feel at home. We got everything we wanted and had all of our questions answered - even sent us home with a full tank of gas. I would highly recommend.

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