Lee was so helpful and on top of it from the moment I sent my first email showing interest in the car. He did an awesome job following through with calls and scheduling the appointment. Everything went very smoothly and lee made it painless.
Buying a new car is never a pleasant experience but every one here made it enjoyable and painless. I would like to suggest though that no matter what vehicle you purchase new or previously owned it should come with a full tank of gas when you leave the dealership.
they redefine the meaning of no haggle. If you want something it’s quickly and effectively solved without any problems. I wish we had more dealerships like this one.
Miss Charly Peoples the sales and lease specialist, and the manager Yasson were amazing car sales people. They take their time make sure their customers leave happy.
I had Mohammad as our sales associate for a brand new infinity Q50 red sports. He was very upfront and welcoming with any questions and details we wanted for the car. He was very approachable and gave us a great deal for the car. I highly recommend anyone who is looking to buy an infinity to go to him.
Clean, salesperson wasn't too pushy.
I hadn’t been in the car buying world for awhile so didn’t realize how much dealers don’t negotiate much on price anymore, but we did come to a price we were happy with in the end and Yassin and Will were such a pleasure to work with. They treated us with respect and we got a car we are very happy with. Thank you!
They were very helpful and honest we had a much better experience there than we did at Marin Infinity. Mohammad and Yassin were very helpful and truthful. We felt very welcome there.
Amazing customer service, professional staff. Thank you Mohamed Moss’s for all your help and time to help me get my car. Thank you again.
I have been working with Ashley since 2008 when we bought my G35!! She is very knowledgeable about my car and definitely keeps me informed and answers every one of my questions thoughtfully and thoroughly. I do not trust anyone else with my car after working with her for so many years. The great thing about Ashley is that she knows each one of her customers on a professional and personal level which I really appreciate. I have heard many stories of service dept at dealerships trying to sell you things that are not needed, well I never have had this ...
WILLIAM and YASSIN. Knowledgeable helpful and very professional. No haggle or pressure with car sale. Did everything possible to try and help me qualify for a vehicle. Thank you very much. Richard in service also helped me with repairs. Professional. Shakes your hand every visit.
Customer service excellence in and out! I've been here twice now and I'm very impressed with this dealership overall. Friendly staff, a nice facility and excellent service!
This is the second car I get at this dealership and it’s always a remarkable experience! Moh took take of us. He is extremely professional, responsive, and helpful throughout the entire process. great guy, I would highly recommend working with Moh.
I'm glad I was able to purchase a 2014 Mercedes Benz 250. I've been to this location before and purchased my wife car. That we still own. Mr. Cooper was very professional and honest and straight forward. It was one of the best transation process I've ever experienced. It Fast, Fun and Friendly. Thank you.
INFINITI of Elk Grove really took care of me especially Mohamed Mossa. Got into an accident I needed a car quick Mohamed made it super easy and quick and I’m by far not the easiest person to deal with either lol. I was always kept in the loop and involved, clear communication all across. Even with how annoying I can be Mohammed never made me feel like it was a hassle. Superb customer service all around. Also great music in the dealership. Would highly recommend this location to family,friends, anyone. Great cars great service. Thanks Mohamed for making ...
Walked in and assisted by a very helpful, down to earth, and knowledgeable person. He was fast in providing answers to all our questions and got us the deal we were looking for. Great customer service.
I've used Elk Grove INFINITI since 2016 and just love the service I've received. Ashley was Great, very dedicated. She is one of the best service writers I've ever dealt with. GREAT JOB Ashley! 🙂
I am so grateful I chose INFINITI of Elk Grove to complete my bucket list, for years I have been impressed with the QX80 SUV, but I had reservations about purchasing my dream car. I am 74 years old and over the hill about my dream come true because of the amazing people at this dealership that worked together to remove all my doubts, I was amazed how each one in their department took time to work with me patiently and quickly, I was in awe of how they educated me about my car before and after the sale. I commend ...
I just purchased my second Q50 from INFINITI of Elk Grove..Mo and the team were awesome. The dealership is clean and the staff are friendly. If you are looking to purchase an INFINITI in the Sacramento area, INFINITI of Elk Grove is the place.
Best dealer Ive been to. Cooper was my sales rep and he went above of beyond for me and made sure I got exactly what I wanted! I would highly recommend him and INFINITI of Elk Grove!!
The 5 star rating is well deserved because of the patience he had and the attempt of insurance calls we had. Also very transparent and honest.
From the moment we pulled into the parking lot we were well treated. They had our dream car ready for us ready to go and we were treated so nice! Lee was a great help and made sure we enjoyed our time at the Elk Grove infinity dealership! Can’t wait to go back in again!
Are you looking for the best car & customer service-INFINITI of Elk Grove is the place to be. Will, Francisco, and Armeen is the team!
Lee Mahoney was instrumental in getting our deal completed. He went above and beyond expectations even personally driving the car back to my home 100 miles away. Highly recommend Lee and Elk Grove INFINITI!
Anyone looking to buy or lease a new Infinity should only come to this dealer! They earned the top national dealer recognition in 2019 for real reasons. My experience with Lee and Francisco today was just fabulous. It couldn't have been easier for me to buy out my lease and even get a ride out for a nice snack while I was waiting for my car to be serviced. Great team!
William and his financial team were wonderful and straightforward to work with. They helped us negotiate a solid deal, stayed late to help us interpret all the fine print, and made sure we got a ride home when I traded in the vehicle I arrived in. Very accommodating and delivered amazing customer service.
It was a very professional and pleasant experience. Mohamed was extremely polite and knowledgeable of all the features of the vehicle. Best buying experience I've had.
Tpms indicator light came on as I was driving to rocklin. I stopped in with no appt. And they took care of the warning light and had me on my way in no time!
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