Customer Testimonials

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DealerRater Aug 10, 2022

worked with Lee Mahoney, great guy, great experience with this dealership, would definitely recommend doing business with them

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DealerRater Aug 9, 2022

Excellent Dealership, very courteous and no High Pressure Sales. They gave me a Great Deal and was in and out of there very fast!! Thank You INFINITI of Elk Grove!!

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DealerRater Aug 8, 2022

Brought my G37 in for an oil change last week and was happy to see Ashley working that day. Ashley has been a familiar face on the service deck since I bought my car in 2014. She is always friendly, courteous, and of course knowledgeable. Ashley knows how to let me know when my car needs extra attention without ever making it feel like a sales pitch and if I have questions, her responses are thorough and honest. I know my car is in good hands and I am well-informed with Ashley.

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DealerRater Aug 7, 2022

Jim and Moh provided excellent service. It was an easy transition to trade my car and drive off the lot with a new car. Definitely would come back!

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DealerRater Aug 6, 2022

Jim was so awesome! Great personality and vibe. Best experience I've had thus far in purchasing a vehicle. Happy 4th of July to the whole crew. And Jim... don't you ever stop being you!!!

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DealerRater Aug 5, 2022

Excellent customer service I will recommend ur dealership to shop keep it up guys c u soon for another good car

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DealerRater Aug 1, 2022

The whole process from arrival to driving away in the selected car was absolutely superb

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Google Jul 30, 2022

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DealerRater Jul 28, 2022

Outstanding service on numerous occasions. Returning my lease return was a simple and efficient process. Jim was so cordial and helpful. I would highly recommend Jim and Elk Grove INFINITI.

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DealerRater Jul 26, 2022

From my first inquiry on the car to finalizing the paperwork and financing, the experience was just great! I could not have expected any more.

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DealerRater Jul 20, 2022

I had a great experience buying a new car from Elk Grove Infinity. Jim was a awesome salesman who was super helpful and friendly. The dealership worked with the bank to get me the deal I wanted and I walked out happy with a new car. I will definitely be recommending this dealership to Friends and family.

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Google Jul 14, 2022

Fantastic experience, I've been going here since 2014 and always receive outstanding service.

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Cars Jul 8, 2022

Came in for service only Elk Grove INFINITI has ever worked on my car. Ashley is my only service advisor she is the very best in all aspects of her profession she is excellent in dealing with repairs under service agreements I can't recommend Ashley enough.

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DealerRater Jul 4, 2022

Wonderful customer service!!! Very Kind and caring, and explained all the details and very professional!!!

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DealerRater Jul 1, 2022

Super friendly and honest dealership. So games. We will continue to do business at Elk Grove INFINITI.

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DealerRater Jun 30, 2022

Excellent customer service. Lee was great. Very helpful and polite. Answered all questions thoroughly. Happy with my purchase.

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DealerRater Jun 26, 2022

Both Xavier and Jim were very nice to work with. Everyone that assisted me when my car was having warranty repairs done was exceptionally pleasant. I was very pleased

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DealerRater Jun 23, 2022

My salesman Jim was an excellent salesman he walked me right through the whole vehicle and even after he sold a vehicle he continue to contact contact me and make sure that I understood everything he did a good job and he still doing it I can still reach out to him anytime and he’ll help me I would recommend friends to the dealership and to Jim thank you

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Cars Jun 19, 2022

Have been going to INFINITI of Elk Grove for over 3 years now to have my vehicle serviced..Always an amazing experience..Service advisors are always very helpful and knowledgeable and courteous..would not go anywhere else..Also available is snacks and coffee while you wait..

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DealerRater Jun 17, 2022

Jim is a phenomenal sales rep. I would recommend him to my friends and family.

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DealerRater Jun 16, 2022

Friendly and accommodating service. Went to four different dealerships and this is the one I would come back to to buy from again. Jerome and Lee were prompt and personable.

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DealerRater Jun 10, 2022

Always friendly always courteous. The service is excellent. I’ve been bringing my car here for many many years, and I’ve always been pleased with the service on my vehicle.

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DealerRater Jun 10, 2022

Michael is very helpful finding the car i want. He’s vey pleasant, ease to talk to and he knows his car. He’s. Very cool and i would recommend this dealership to anybody looking for a new or used car. I would give him a 10 star. He’s awesome!👍😊

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DealerRater Jun 8, 2022

Absolutely an amazing experience Jim I was fantastic , very friendly felt super at home with all the staff

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DealerRater Jun 8, 2022

Absolutely amazing experience, very friendly people also super helpful. IN LOVE with my new car 🥰🥰

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DealerRater Jun 8, 2022

I truly appreciate what Lee was able to do for us. I was looking for a reliable pre-owned vehicle for my son, and Lee was able to find the perfect car. He knew I was picky, as I was at the dealership multiple times test driving cars. He never lost interest or faith in me and was able to find the perfect car for my son. I really appreciate his demeanor and patience. He realized right away that I was very particular in what I wanted, and never pressured any vehicle or sale. I will contact Lee for all of ...

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DealerRater Jun 7, 2022

Very friendly group of guys in the entire dealership that made my experience positive. From sales to service, thank you Hope, thank you Ashley, as I wouldn't dare leave you guys out.

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DealerRater May 30, 2022

My wife and I had an excellent experience with this dealership. I dealt with Lee Mahoney, their Internet Manager. He was professional, conscientious and great to work with. I would have no problem buying all my future vehicles from this dealership and working again with Lee.

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DealerRater May 29, 2022

I feel like INFINITI of Elk Grove was super nice, fast service. They were all very attentive. We applied online and we’re approved the same day and drove an hour away it was all super fast and I’m in love with my BRZ!

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DealerRater May 28, 2022

I’ve been communicating with Mike for about a year waiting for the right vehicle with the right price. Mike remained patient and let me know when a vehicle came in that was right for me. sure enough he had the right car for me, I came in completed the paperwork and purchased it. I would recommend Mike to anyone looking for an Infinity he listens and doesn’t pressure. Mohammad in finance is pretty cool too.

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