Customer Testimonials
Really Easy to talk to over the phone. Very professional & gave me a lot of info as a first buyer. They even gave us snacks!
From start to finish Kim, Lee, and Francisco were nothing but helpful and professional!! No games like other dealerships which has always been a huge deterrent for me when buying a car! Grade A service from start to finish here at Elk Grove INFINITI
Excellent customer service of Ms Ashley!! Initially went in for tire replacement and ECM reprogram/recall. Very professional and friendly staffs. Would recommend to friends.
An incredible dealership, leased a Q50, couldn’t be happier with high level of service & convenience throughout the entire transaction. Highly recommend!Realtor,Anthony Ibarra
i first went to the INFINITI in Roseville ca. let me tell you services was bad, no communication no update... its been 5 month and still haven't hear from them... Last night we went to Elkgrove INFINITI auto.. WoW i was so amazed how Christian Gonzalez (sales person) was so knowledgeable and helped us walk away with a new car!... he explained and shown us lots of options... and made my husband and myself comfortable .... till the end with all the paper work Francisco Morales ( in Finance dept) made it all smooth out.... With our smiling faces and our new car!.. ...
Great timely service.
Nice, clean. Service/Parts depts knowledge
Very happy with the professionalism of Mohammed, Francisco and INFINITI of Elk Grove. I was very pleased with the entire buying experience from start to finish. Treated with respect and kindness. Not pushed, pressured or time twisted to sign or buy an automobile. Look forward to becoming part of the family of INFINITI of Elk Grove. Highly recommend!
Great service , no hassle. Moh was honest and courteous. Will recommend to family and friends. Recommend internet sales too, as it will ease the process. Thanks .
Yassin, Moh and Francisco made the buying process so easy and Such a pleasurable experience!! I am 100% satisfied with my purchase and will definitely be back in the future!
Very good nice place helpful people
Excellent service as usual is really an understatement for the service and treatment received at Elk Grove Infinity on my Infinity QX-70. The ELK GROVE INFINITY TEAM is courteous, friendly, efficient, and has provided outstanding service thru-out my fifteen year and five Infinity vehicle ownership experience. INFINITI of Elk Grove has always made my experience as an Infinity owner very pleasurable. Needless to say I am a very satisfied customer.
This dealership's customer service is outstanding! Ashley is amazing. She not only knows her job well she's professional and very kind. Everyone that I've had the pleasure of speaking with has been great!
I needed an appointment for oil change and tire rotation on my 2015 Q50, it was very easy to schedule my appointment on the dealer website. The service and parts department is always very helpful with my needs. Ashley the service advisor is a pleasure to work with when I arrive. During my service with the multi-point inspection, the service tech found that my battery was very weak, they replaced the battery which was still under factory warranty. I recommend taking your vehicles to INFINITI of Elk Grove for all your needs.
A very pleasant experience with very talented people. Jerry Reynolds of CarProUSA recommended INFINITI of Elk Grove, and I'm glad I followed his advice.
High standard of customer service, knowledgeable staff, and free coffee. Mo is an INFINITI geek who explains secret car features. He is a great resource of information. Very happy.
Always an easy experience with great customer service. Ashley answered all of my questions and they fixed everything in a timely matter. I recommend infinity of Elk Grove to anyone
Lee was so helpful and on top of it from the moment I sent my first email showing interest in the car. He did an awesome job following through with calls and scheduling the appointment. Everything went very smoothly and lee made it painless.
Buying a new car is never a pleasant experience but every one here made it enjoyable and painless. I would like to suggest though that no matter what vehicle you purchase new or previously owned it should come with a full tank of gas when you leave the dealership.
they redefine the meaning of no haggle. If you want something it’s quickly and effectively solved without any problems. I wish we had more dealerships like this one.
Miss Charly Peoples the sales and lease specialist, and the manager Yasson were amazing car sales people. They take their time make sure their customers leave happy.
I had Mohammad as our sales associate for a brand new infinity Q50 red sports. He was very upfront and welcoming with any questions and details we wanted for the car. He was very approachable and gave us a great deal for the car. I highly recommend anyone who is looking to buy an infinity to go to him.
Clean, salesperson wasn't too pushy.
I hadn’t been in the car buying world for awhile so didn’t realize how much dealers don’t negotiate much on price anymore, but we did come to a price we were happy with in the end and Yassin and Will were such a pleasure to work with. They treated us with respect and we got a car we are very happy with. Thank you!
They were very helpful and honest we had a much better experience there than we did at Marin Infinity. Mohammad and Yassin were very helpful and truthful. We felt very welcome there.
Amazing customer service, professional staff. Thank you Mohamed Moss’s for all your help and time to help me get my car. Thank you again.
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