Customer Testimonials

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DealerRater Sep 21, 2020

The service I have received from Ashley at INFINITI of EG over the last 4 years has been nothing but a great experience. She's detailed oriented with regards to issues that have come up with my vehicle and provides options for repairs. Enjoy working with her.

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Google Sep 15, 2020
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Google Sep 5, 2020
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DealerRater Sep 4, 2020

A wonderful experience working with Kim. She gave me exceptional service and made me no promises she couldn't keep. Thank you Kim for all your help!!

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DealerRater Sep 2, 2020

Mohamed and Francisco at the infinity are great to deal with!they are attentive,friendly,knowledgeable,and patient. Debra and I found them to be exceptional and dedicated to customer-first service. We highly recommend them and the dealership as a whole if your looking to buy, finance or service your vehicle. Thank You Mohamed and Francisco

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DealerRater Aug 28, 2020

Good communication, fair price, and easy sales process. Overall, a pleasant experience. Highly recommended. Shipped out sales documents over state lines fairly fast and prompt. A+

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DealerRater Aug 25, 2020

Great service from great people super knowledgeable and friendly. Everyone I worked with was informative and straight to the point , very happy with my purchase here.

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DealerRater Aug 25, 2020

Had a hassle free experience purchasing from these guys. Lee and I took a test drive. I appreciated the professional yet laid back environment and attitude of the staff. Cleanest used (2018) vehicle I’ve ever seen! Thanks to all...

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DealerRater Aug 17, 2020

Lee was very friendly, attentive, and helpful with the process of finding a new vehicle. He was also respectful of the time we had at the dealership.

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DealerRater Aug 15, 2020

Mohamed and everyone else at the infinity are great to deal with!they are attentive,friendly,knowledgeable,patient, dedicated ,just flat out the best I highly recommend this place if your looking to buy a car as you would Get the best cars and service at this dealership thanks again Mohamed, Kenny and Francisco.

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DealerRater Aug 14, 2020

Great service, great people, they answer all the questions and doubts me and my husband had and always on top of everything we wanted.. really respectful..

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DealerRater Aug 13, 2020

Excellent customer service. Best we’ve had in awhile. Will definitely recommend Infinity Elk Grove and Lee. He’s really awesome! Thank You! Arwin Ramos

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Google Aug 5, 2020

Elk grove INFINITI was great!!! I bought my 2016 mazda 3 from Mohamed Mossa 3 weeks ago and he was very knowledgeable and helpful through the whole process. I was treated with respect the second i walked through the door (unlike other dealerships). I highly recommend if you are in the market for a new vehicle you stop by Elk Grove INFINITI!

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Cars Jul 30, 2020

Great customer service and repair of my vehicle. Richard Worth went over and above to find the right part I needed and kept me informed of all the work through a video. Wonderful experience and will return when I next need service performed.

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DealerRater Jul 29, 2020

Excellent service from the moment I walked in. I would definitely buy from them again! I have told my family and friends how happy I am that I drove to Elk Grove. Definitely worth the drive!

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DealerRater Jul 14, 2020

This service department and the two Richards (Parr and Wirth) are the best and easiest customer service persons I’ve ever experienced. i always feel like they are on my side and both very knowledgeable.

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DealerRater Jul 14, 2020

I have serviced 2 Infinity cars here in the last 5 years. One of the cars I purchased here. I had never owned an Infinity up until 5 years ago nor thought I wanted one. This service department changed my mind. The absolute best cars and dealership I’ve ever dealt with both for sales and service. Definitely 5 stars.

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DealerRater Jul 10, 2020

Price was clear, the car (used) was clean, Lee was a great salesman, and Moh went the extra mile to get my rate reduced. Awesome.

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DealerRater Jul 8, 2020

Mo is very detailed and covered all bases about the vehicle he sold to me. As a first time car buyer, he was helpful and gave me plenty of tips on how to wisely manage monthly car payments. He even came in on his day off to show me features of the car that I didn’t know about. All around super helpful

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Google Jul 7, 2020

If you want to be treated with respect and honesty. I promise you guys this is the place to be. I know dealerships are there to sell you things some of them more than you need. This place just told me things need to be done and things that really don’t need attention right now. I love that they are so personable they offer your a Lyft if you don’t want to stay at the lobby to go to your destination. And they made sure to car wash my car for free and vacuum it before they hand ...

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DealerRater Jul 3, 2020

I love Elk Grove INFINITI! This is my third transaction at this dealership. The GM Yassin, my sales agent Lee and the Finance Manager, Francisco were all great. It was a stress free transaction. I will be back when I am ready for a new car! Thank you 🙂

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DealerRater Jun 22, 2020

Had a wonderful experience buying my car from INFINITI of Elk Grove Mo was especially helpful in helping me decide on the right vehicle and extremely patient

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Google Jun 22, 2020

Omg the best they have great options and were super friendly. Thx Sang and Edwin ur the best.My daughter is super happy with her car!

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DealerRater Jun 18, 2020

Lee and all the gentleman of INFINITI of Elk Grove we so amazing and helpful to me in obtaining my new car! I would DEFINITELY recommend people to INFINITI of Elk Grove!

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DealerRater Jun 18, 2020

Great experience all the way through! Contacted Lee via internet regarding my car of choice and was promptly given answer to all of my questions . Drove over 100 miles to the dealership and when I arrived I received perfect customer service from the entire crew. Car was ready ,finance was quick and I Was on the road in an hour ! Overall best dealership I have been to!

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Google Jun 16, 2020

Love my new Q60 sport car. This is my 2nd car from INFINITI. Customer Service was wonderful by Charly Peoples. She took the time out to show me how to use some of the extra features that I didn't have in my Old car. Charly was very friendly and very personable.

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DealerRater Jun 10, 2020

Lee was great he was able to answer all my questions! He has been checking up making sure everything is going smoothly with the car.

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DealerRater Jun 9, 2020

Great customer service! He was very polite and understanding. Never had me waiting. Great place to get a car. Highly recommended! Absolutely Love my car!

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DealerRater Jun 7, 2020

Friendly, helpful and knowledgeable. We drove over 2 hours and it was worth the drive. Ended up buying 2 vehicles at great prices. So far we are very happy with our purchases.

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DealerRater Jun 6, 2020

I had an excellent experience at the INFINITI Dealer. Moh was extremely knowledgable and helpful. I really appreciated all of his help with my new car purchase. I highly recommend this dealership if you're in the market for an Infnity.

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