Pleasant to work with, friendly staff, easy to use technology to expedite the buying process. First time in my life though that I bought a new car and didn’t get a full tank of gas, sign of the times.
Came in looking for a q50, both Jim & Nelson helped me out tremendously. I would definitely do business with those guys again.
Lee did a great job not rushing me and finding my favorite color inside and out.
Jim Trenner provide fantastic service and walked us through the entire QX50S vehicle’s operation, test drive, and iPad demonstrations. Elk Groove INFINITI was very customer oriented.
INFINITI of Elk Grove provided a wonderful car buying experience. They went the extra mile to ensure we got our dream car! The staff was knowledgeable and accommodating. We definitely will be excited to buy another car from them in the future!! Jim, our salesman was fantastic and made our first time test driving a luxury vehicle a true treat!! He treated us like family and went above and beyond!! Jim has such a heart for people that makes working with him so enjoyable!! From his funny jokes to his knowledge of cars, Jim made the decision to buy our ...
Good experience overall. Lee was awesome and his help made everything go smooth. Thanks for the good experience.
The service staff is extremly friendly and helpful. Service check in a as very smooth and timely
Elk Grove had such a wonderful, intentional staff. The selection of cars to choose from were great. From the beginning, each employee I interacted with were all amazing. From answering the phone with Ms. Kim to inquire about my needs to the whole car process with Mr. Lee to the manager who worked out our car selling deal to the finance team with Mo who finalized the details, each part of the process were all executed smoothly and professionally by each individual. I want to give a special shout out to Mr. Lee for being so patient and intentional with ...
Jim and Michael are absolutely amazing. They are honest, knowledgeable and kind. I felt no pressure from them and they made my experience so great. Absolutely recommend them!
Thank you Elk Grove INFINITI. Thank Jeremy and Yolanda! The best customer service from the moment I dropped my car off!
I just got my FX35 back after repairing the driver’s side window broken; it won’t go up or down. Now it’s working great. And also have tech looked at the break to ensure it works properly and safely for winter driving, the report was no problem found. I have a piece of mind knowing it will perform as expected.
Salesman Lee was professional, pleasant, kind and patient to work with. He took the time go through all the details.
Great person very helpful and got me a good deal and a very reliable car highly satisfied. Interested in buying more cars for the future
She was amazing consultant, she made my experience so easy and smooth. I recommend to anyone and even family. She’s AWESOME..
Lee Mahoney was a great in helping me out. He goes above & beyond in all that he can. Very patient & respectful. Highly recommend
Great service every time customer service rep was excellent professional knowledgeable helpful tactful perfect service
Great service. Jim was friendly and very informative. Very Glad to do business with him!
Very helpful , super friendly, nice and clean facility , very informative, best customer service I’ve received from a dealership
Business with Lee was super easy. He is very knowledgeable and very patient. Also finance is not very pushy like other dealers.I highly recommend this dealer.
I’ve bought my fair share of cars in the past but this was by far the easiest and best experience I’ve had. Lee (Leland Mahoney) was super friendly, helpful, didn’t pressure me and went above and beyond to make sure I had a great experience. The finance manager Mo (Mohammed Mossa) was super helpful as well and very detailed at signing which I appreciated. The staff was professional and I would definitely recommend infinity of Elk Grove!
The help I received today was nothing less than exceptional. I went into INFINITI of Elk Grove for a simple oil change but I then met charlesetta Peoples. She was very friendly and patient also answered a ton of questions i had about purchasing a new vehicle. I even took a q60sport on a test drive which was super fun. Next time you stop by INFINITI of Elk Grove ask for Miss Charly, I promise you won't regret it.
This young lady Miss Charly Peoples is so awesome she knows how to talk to her customers and her customer service is excellent. She is honest, Beautiful and her personality is on point , she is very professional sharp and trustworthy. When my daughters and I met her for the first time we were very happy that she help us. I am going to send my family and friends to her. Because she made us so happy and she knows what she has s doing. Miss Charly you are the best keep up the work.
Carley was so great in helping me pick out the right car. Very honest and showed me how to work everything thing in my new car!!! I highly recommend Charley if anyone is interested in buying a car from Elk Grove INFINITI...
Jim and mo was excellent showed us how everything works also explain how things work I recommend Jim to my friends .thanks for everything u guy’s awesome
Lee did a fantastic job of getting me exact used car I was looking for.. from the test drive to when the car was delivered to my house already walked me through every step and made the whole process seem less. I would definitely recommend buying a car with Lee..
I love the prompt service I received from this Dealership. They listen carefully and are prepared to diagnose problems.
Best service ever, car was clean when picked up. Completed on time. Notified when service was done.
Ms. Charlie is the best. I can not explain to anyone how many dealerships I’ve been to and she is the most amazing person I have come across. I am a first time buyer as far as finance (I own two cars currently in my name). She was very easy to talk to about the vehicle I was interested in even offered the test drive and did a wonderful job helping me get used to the new clutch in the car. She is the up most respectful person and had so much information to offer when we sat down ...