Service Department

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Pick up & Delivery options for Service

Open Today! Service: 7am-5pm Call us at: 877-977-4810

Please don't hesitate to direct your service questions to us! Fill out the simple form below and our technicians will get back to you.
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Welcome to our Service Department


Welcome to INFINITI of Elk Grove Service Department! Our INFINITI Certified Service technicians work hard to provide you with the highest level of workmanship to keep your INFINITI running at peak performance. We value your time and want to ensure you feel at home while in our service drive – that’s why you’ll find a handful of amenities including baked goods, bottled water, fountain beverages, complimentary WiFi and more! Complimentary shuttle services are available and open to taking you to anywhere within a 20 mile radius just ask your Service Advisor. Service loaners are available on most major services. Don’t forget all INFINITI of Elk Grove customers receive a complimentary multi-point inspection, car wash and vacuum with each service. To schedule service online, click below.

Amenities

Free Wifi at INFINITI Elk Grove

FREE WIFI

Enjoy FREE WIFI while you wait for your vehicle to be serviced.

Computer work area

COMPUTER WORK AREA

We have computers for you to work on while you wait.

Baked goods amenities

BAKED GOODS

Individually wrapped baked good are available upon request.

Coffee

KEURIG® COFFEE

Enjoy a fresh cup of coffee on us!

Water

BOTTLED WATER

Enjoy a refreshing bottle of water us.

Fountain Beverage

FOUNTAIN BEVERAGES

Enjoy a refreshing fountain beverage while you wait.

Newspaper

MAGAZINES & NEWSPAPERS

Take some time and read up on recent news.

Recommended Maintenance Intervals

Basic Service

Performed Every 5,000 Miles

  • Check installation of driver’s floor mat
  • Check for open campaigns/recalls
  • Replace engine oil and filter*
  • Rotate tires and check condition (tread depth)
  • Set tire pressures to correct PSI
  • Visually inspect that all exterior light bulbs are functioning
  • Visually inspect front and rear brake components
  • Visually inspect and top off fluid levels
  • Perform multi-point inspection
  • Road test of vehicle
  • Hand Car Wash
  • Vacuum

Intermediate Service

Performed Every 15,000 Miles

  • Includes Basic Service, Plus:
  • Visually inspect condition of drive axle boots
  • Visually inspect condition of brake fluid
  • Check transfer case and differential fluid
  • Check operation of cooling system and/or indication of coolant leak
  • Complete visual inspection of steering suspension components
  • Complete visual inspection of exhaust system
  • Visually inspect air filter
  • Visually inspect wiper inserts/blades
  • Visually inspect cabin air filter (if applicable)
  • Lubricate propeller shaft (where applicable)
  • Visually inspect fuel lines and charcoal canister
  • Reset maintenance/tire pressure warning lights
  • Road test of vehicle
  • Hand Car Wash
  • Vacuum

Major Service

Performed Every 30,000 Miles

  • Includes Basic & Intermediate Services, Plus:
  • Replace air filter
  • Replace cabin air filter (if applicable)
  • Replace spark plug (where applicable)
  • Replace transmission fluid (if applicable)
  • Replace brake fluid (if applicable)
  • 4-Wheel Alignment (if applicable)
  • Consultantion with Service Advisor may be required.
  • All services may vary by year, make and model of the vehicle.

Just in case. Thankfully, you’ve got 24-month road hazard coverage. Click to shop tires.

Meet Our Service Staff

  • Mike Patton

    Mike Patton

    Service Director

    Email Me
    Mike Patton

    Mike Patton

    Service Director

  • Hope Werner

    Hope Werner

    Service Manager

    Email Me
    Hope Werner

    Hope Werner

    Service Manager

  • ASHLEY CALDWELL

    ASHLEY CALDWELL

    Service Consultant

    (877) 977-4810
    Email Me
    ASHLEY CALDWELL

    ASHLEY CALDWELL

    Service Consultant

  • XAVIER BRYSON

    XAVIER BRYSON

    Service Consultant

    (877) 977-4810
    Email Me
    XAVIER BRYSON

    XAVIER BRYSON

    Service Consultant

  • Yolanda Abner

    Yolanda Abner

    Receptionist

    Yolanda Abner

    Yolanda Abner

    Receptionist

  • Dalila Rojas

    Dalila Rojas

    Greeter

    Email Me
    Dalila Rojas

    Dalila Rojas

    Greeter

Get Directions

‪⚠ WARNING!: Operating, Servicing and Maintaining a passenger vehicle or off-road vehicle can expose you to chemicals including engine exhaust, carbon monoxide, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65warnings.ca.gov/passenger-vehicle.‬
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INFINITI of Elk Grove 38.4021018, -121.3876632.