As a small business, we work hard every day at INFINITI of Elk Grove to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
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Great sales representatives made me feel welcomed And appreciate great customer service good place to do business with glad I became a new customer thank you lee
Jim help me secure a vehicle I have searched months for. Three other dealers gave me the runaround thinking I wasn’t serious about buying a vehicle I suppose but Jim took me seriously and with a cashiers check in hand for him Jim made the process of buying the vehicle out of state a breeze even working outside business hours and even on his day off! He’s such a hard worker he was constantly communicating between me and the finance department on what we could do to get me into my dream truck. I would recommend Jim to ...
I give a Gold Star! Jim Trenner worked for hours to ensure I got the car of my dreams. Jim stayed in touch throughout the process and even drove the vehicle to my destination when I was not able to pick it up. Top notch service, can’t say enough! Many Thanks! Nancy Cornett
We are return buyers from Elk Grove INFINITI and as usual, our experience was perfect and stress free. Jim made the perfect day experience even perfecterer.
One of the best car buying experience that I have had friendly knowledgeable salesman and fast service. They went the extra mile and I got the car I wanted at the price I wanted !!!
The people who helped me were very nice. The salesperson was very knowledgeable and very detailed in explaining the features of the car. They got my sale because they were quick to respond to my phone call. Then there was a model car outside that was opened, and that opened car outside helped me decide that the QX50 was the right model for me.
Best sales experience I’ve ever had. Made the process hassle free. Lee gave a straight forward price. Francisco got me through the paperwork quickly.
I been coming this this dealership for as long as I can remember. Because of this service team, I am a loyal customer! I brought my INFINITI in for an Airbag light on, without an appointment and they were able to squeeze me in to get it looked at and back on the road. I am so thankful that I can continue with my holiday plans this weekend. Thank you Ashley and Rick, you guys are the BEST!
I have one of the funniest friendliest salesman at the dealer. Great to be working with this guy. Once again thank you for the service
GREAT CUSTOMER SERVICE AND CUSTOMER SATISFIED. I fell in love with my INFINITI Q60S RED SPORT!!!! Very satisfied with my purchase! They are the best!!
They were very helpful to me and my mom when we were trying to buy a car. From taking two days to cleaning and making sure everything was perfect
Jim was great! No pressure, relaxed experience. He made sure I knew what was happening throughout the whole process. Top notch operation at INFINITI of Elk Grove!
Such a great experience from start to finish. Mike Nelson was enjoyable and he made me feel like he truly cared about me and what I was looking for instead of just wanting to make the sell. Thank you Mike and to everyone that helped make this experience a good experience. I appreciate you all!
Great experience. Very fast and thorough car buying process. Very professional and friendly environment. Helped me with any questions and concerns I had and even gained knowledge from my experience.
The customer service was great, everyone was so friendly. went above and beyond my expectations and answered all my questions, very thorough explaining the process. Gave me a great deal!!!
The sales team was amazing. Leland Mahoney was so patient & helpful. He made sure my new car was perfect & ready for delivery. I really appreciated his professionalism & friendliness.
I usually don't write reviews, however the experience my husband and I had l a few days ago at Elk Grove INFINITI was remarkable. Jim Trenner was very professional and attentive, offering us cool drinks on a very warm day and answering all our questions. He did all he could to make sure we were comfortable and the car buying experience was very pleasant thanks to him. After purchasing the car, he sent us YouTube videos of how to operate some of the features which were new to us. We are very satisfied!!!
I had a wonderful experience. He wasn't pushy at all. Knowledgeable about everything. He explain how leases work. I ended up getting the car and it was a great experience overall.
Very accommodating and considerate of timing and home hand-off needs and schedule. car was clean and in good condition for delivery to my house. Paperwork during Home delivery was ready to go and process was efficient on that day.
Friendly/helpful/ Jim very helpful to understand the new vehicle and understand what we want and also easy to finance for my new car. Thanks Jim
Buying my Q50 was such a pleasure due to the great work of Lee Mahoney. Lee made me feel very comfortable through whole the process,
Was so excited to purchase my new infinity q50 ! We had wonderful customer service from the moment we step foot in the dealership!! Lee was excellent, informative and would definitely recommend!!
There was an initial hiccup getting the new tires on my QX60 but Victor stepped in getting me into a full schedule and then Ashely did a great job getting the work done. Thanks
The absolute best salesman. He treated us like royalty! We had a fabulous time with him. We spent the necessary time with him to make the right decisions. He had patience and kept the process fun. We would come back tomorrow and buy another car if we could. We are happy to have met Jim!
Lee went above and beyond to get my truck ready in a very short timeframe. He tracked down the extra key that was not given to the dealer. I was a little bummed that used cars only receive a 1/4 tank.
Very easy to deal with. Very helpful and great knowledge of the product. Took the time to go over the car and set things up
This was the best experience ever I will recommend Jim Trenner and Miss Charly and Elk Grove INFINITI. This dealership have great people and very honest and up front.
Jim Trenner was very friendly and knowledgeable. He made my car buying experience very enjoyable. I recommend Mr.Trenner for anyone wishing to purchase a new car.
Within the last 17 years I have bought 2 cars from this dealership and have had exclusive service there for my vehicles. Service has been nothing short of excellent in all respects. Staff is friendly and helpful, new sales are low pressure and maintenance and repairs are done well and in a timely manner.
Lee is the best salesman. He went above The norm to make sure my deal was the best for all. Very much appreciate his patience and integrity.
Thank you Jim Trenner. I would absolutely recommend Jim to those who visit INFINITI of Elk Grove. He’s honest, direct, & has a great sense of humor. My buying experience with Jim was pleasurable, fun & exciting. ☺️👍👍
This has become our favorite dealership. Lee is so pleasant to work with, the process is easy and the employees here are kind and helpful!
Brought my QX60 in it was making a noise in the engine. They were able to resolve the issue free of cost and provide a full inspection of the entire vehicle. We were sent numerous texts with the status and an amazing video of the inspection underneath the vehicle and the reassurance that the vehicle was in perfect condition. Best service experience we’ve had with any vehicle.
Excellent service Jim. You were amazing. Thank you for offer water and keeping up with me. Your knowledge and customer service is greatly appreciated. Also helping me get my keys that I forgot.
I had a wonderful experience with INFINITI of Elk Grove. I saw the car that I really liked online and Jim Trenner responded to my request quickly. He gave me all the information about the car and personally took a look at the car and sent me pictures as well. I was able to get most of the buying process through texting and the formalities at the dealership was very quick. Jim really made things quick, easy and convenient.
I had an excellent experience. Everyone was kind, polite and very professional. Jim Trenner went way above and beyond my expectations. I recommend them highly.
Michael Nelson, Yassin Daim, and the staff at INFINITI of Elk Grove were excellent. They provided great customer service and made the car buying process easy. I'll be recommending INFINITI of Elk Grove to family members and friends.
Great experience as always! This is my third purchase from them and they are honest and straight forward. They always have a great selection of vehicles and provide exceptional service even when I’m there for routine maintenance.
I truly recommend this company and the employees very polite respectful patient and trustworthy willing to go the extra mile getting the job done at a good pace
Everything about this experience was wonderful. From the start of my search on the internet to the first call from Mike our salesman then to the handing over to Christian to finish it up. Will definitely be coming back here for another lease.
Lee was very professional and went out of his way to make me happy! We drove over 8 hours and he was so patient with me.
I was very impressed with Lee. He was professional and personable. He was knowledgeable but did not try to bs me if he did not know the answer. Can't blame him for not knowing everything about an Alfa Romeo. I've had many experiences with car salesmen and found Lee to be among the best. The paperwork was probably as good as it gets. Took a little while but that's the way it is these days. We bought my wife's new 2019 CX5 here also. I would highly recommend Lee and the dealership. Thanks Lee! Frank
Absolutely the most seamless process of buying a new car ever. Lee is amazing. I highly recommend Lee and Elk Grove INFINITI for your next purchase.
It was a great experience Lee in sales Christen in sales Francisco in finance was great it went smoothly I was very pleased Thank you
I purchased my 2008 EX35 from this dealership who have subsequently handled the vast majority of any service issues. Throughout this period service has been provided at a high standard, always offering excellent guidance, minimizing potential future trouble spots. Over the majority of this time frame Ashley has been my service rep, consistently providing professional, attentive and valuable input. Importantly and significantly, also delivered in a personable, friendly yet unassuming manner. HIGHLY RECOMMEND.
Every time I bring my car in for service the service employees are always very friendly and courteous. They explain the services that will be provided and any concern they find upon inspection of the vehicle. Ashley Richey is usually my service adviser. She is very knowledgeable about the services being provided and how long it is expected to take. She strives to make sure people bringing their car in for service, understand the benefits of the service and feel secure that their car is safe and functions efficiently and well.
Great service and attention to detail from the service advisor Ashley. She was extremely personable and meticulous....she even noticed some interior trim issues that I hadn't! My only issue is that the technician checked off the wiper blades as inspected, but the drivers side wiper blade had about 4-5" of loose blade - discovered on the wat home as it started to rain...
I called the dealership and Lee answered the phone at 5:15. My family and I were in Roseville and we’re going to drive to Elk Grove to look at two vehicles on the lot. When we showed up 50 minutes later Lee had both vehicles pulled out in front and ready to test drive. Lee was top notch! Great buying experience!
I have been a customer of INFINITI of Elk Grove for over 15 years, both sales and service. Never disappointed with either. I have been dealing with Ashley for the last several years. She is always pleasant and helpful. I always ask for her when scheduling an appointment.
Best dealership I've ever been to! Customer service is excellent and the staff is efficient warm and friendly. Ashley Richey has handled my regular service appointments a few times now and is beyond awesome. Thank you Elk Grove INFINITI for a great experience every time!
Last New Years Eve day....I found a used car on their lot and contacted them. From the first contact, they were helpful and friendly. Charly made me feel at ease and comfortable and I was able to painlessly go through the process of finding a reasonable lender for not so perfect credit, and then was pleasantly surprised to get all kinds of perks with my purchase, like free car wash for the life of my car at their dealership, as well as free first oil change and lots of coupons for future service. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP!.
They made the process super easy and comfortable. I had a total loss and they helped the through it and into a new vehicle! Stayed in touch and made sure I was 100% in love with my new addition to the family.
Was a pleasure working with Lee. Not one complaint. He was very helpful and made it easy and non stressfully. Would definitely go to Lee again.
Had a very transparent and easy going experience in buying out my vehicle lease. Lee was friendly and efficient in moving along the process, while also ensuring that all of my questions were answered.
Wonderful place to do business with the whole team is very professional friendly and respectful I will do business with this dealership again thank you all, it was a pleasure!
Took my INFINITI M35 in for service (husband drove it to get gas the day before) because the engine light went on. Called to make an appointment for inspection. As I drove it to the dealership, the engine light did not appear. The service associate, Ashley Richey, greeted us with a smile and informed us she would do a diagnostic inspection, which would take about 45 minutes. When we came back to INFINITI, the car was being washed. Ashley said no problems arose in the diagnostics and we were able to take the car. I must mention, it as been a ...
I had a great experience from the time I arrived to when I drove off with my new truck. Lee was fantastic between his customer service and accommodation. I appreciate the timeliness and communication throughout. Also I’d like to shout out the finance department for the ease of the process and friendly environment.
Very clean dealership that was following all Covid-19 protocols. Everyone was very welcoming. Lee and Francisco (dealer and financial person) were polite and didn’t rush us, explained all the steps in the process with ease.
Lee and Charly were the best! Nothing but courteous and professional when it came to my new Q60 Redsport AWD. All folks there are not pushy as I appreciate a stress free acquisition of any luxury automobile. I would highly recommend this dealership for the accommodations they provide from A to Z (even after you are handed the keys).
Lee and Charly are who I collaborated with on my Q60 Sport AWD purchase. Not pushy at all the folks at this dealership and would recommend. My experience was more than pleasant. Lee and Charly, thanks for getting my new ride shined up and ready for the road!!!
Mike and Lee were wonderful to work with when we bought our new vehicle. No haggle and stress free was what we were looking for and that is what we got from the both of them. Thank you!
excellent customer service
Ashley is my go to person when my car has any issues. She’s extremely helpful & knowledgeable anytime I need assistance. I highly recommend you go to her!
Ashley was very knowledgeable and listen to all my issues of my car wrote down everything on the work order follow through reviewed work accomplished
the staff was amazing,helpful,and friendly.they made the entire purchasing process pleasant and offered incredible financing options in a quick and easy manner,i would definitely recommend INFINITI of elk grove to anyone looking to purchase a vehicle!
I have always been pleased with the service I receive from INFINITI of Elk Grove! They are prompt, thorough, and always a pleasure to work with! This visit I received videos sent to my phone while I waited of the work being done on my car. Just an added feature of the quality of service they provide!!!!
INFINITI of Elk Grove has been servicing my vehicle for several years and I have always been satisfied with the service advisor and the service.
Great service from Mohamed & Francisco! Went in for my dream car, INFINITI QX60. Mohamed helped me finance & I was able to leave same day with my 2017 QX60. Francisco helped me through the paperwork & was very helpful. Great dealership, great service! Highly recommend!
I had a nice experience with Elk Grove INFINITI. When I approached them to lease QX60, the sales representative contacted with over phone and sent me the best offer in comparison with other dealers. The price is several hundred dollars less in compare with others offers I received. The whole negotiations and signing papers completed in 2 days. I recommend them for anyone looking for best price and hassle free process.
I have always had a good experience with service wouldn't trust my car to any one else. Ashley Richey was very helpful and friendly. In fact every body was friendly.
I purchased a QX80 from INFINITI of Elk Grove in July. The salesman Christian told me that vehicles purchased from their dealer can come whenever they want and have a free car wash of that vehicle. This factored into my purchasing the vehicle from INFINITI of Elk Grove. However, when I went back to ask about having the car washed I was told I had to get a barcode from the dealer to go through the car wash. I sent an email to my salesman to which he did not even respond. I left him a voicemail to which he ...
After searching online for weeks at multiple car lots, we finally found what we were looking for at Elk Grove Infinity. After contacting them via email, Lee Mahoney called me within 10 minutes to set up a test drive. We drove down from Rocklin, and as soon as we pulled in Lee greated us in the parking lot. He had the vehicle pulled up and ready to go!! Lee was awesome from start to finish!! He was very friendly, full of knowledge, and was NEVER pushy. Once we finalized our decision, Lee handed us off to Mohammed for financing. Mohammed did ...
Most comfortable dealership experience I have ever had. From the time I walked in, to driving off in my new to me (used) purchase was great. Communication during and after the sale was fantastic. I will definitely be a repeat customer. Lee and Francisco were great to deal with!
Friendly staff, very knowledgeable, Definitely plan to take my car there for my next service, took advantage of your Uber ride service and made it easier to get the service done
If you are trying to find the vehicle YOU want! And i emphasized the 'YOU' is because the staff at this location will help you get what you want! Christian is the man to check out! For sure! Also mohamed is such a great guy! They both knew so much information and helped us! Thanks to them we have d great suv!
Lee, the sales rep, was super helpful. We needed to make the purchase quickly and they managed it in an hour. The great experience was very much worth the 70 mile drive.
By far the easiest automobile purchase ever. Professional and friendly. All communications were prompt and punctual. I would recommend Elk Grove INFINITI for your next auto.
The service provided at INFINITI of Elk Grove is simply the best in my opinion. I have been having my INFINITI vehicles service at the dealership since it opened and have had nothing but exceptional experiences with the service department. My "GO TO" Service advisor is Ashley Richey. She has always been friendly, knowledgeable about the products, and even keeled. She is simply the best in my opinion.
The service I have received from Ashley at INFINITI of EG over the last 4 years has been nothing but a great experience. She's detailed oriented with regards to issues that have come up with my vehicle and provides options for repairs. Enjoy working with her.
A wonderful experience working with Kim. She gave me exceptional service and made me no promises she couldn't keep. Thank you Kim for all your help!!
Mohamed and Francisco at the infinity are great to deal with!they are attentive,friendly,knowledgeable,and patient. Debra and I found them to be exceptional and dedicated to customer-first service. We highly recommend them and the dealership as a whole if your looking to buy, finance or service your vehicle. Thank You Mohamed and Francisco
Good communication, fair price, and easy sales process. Overall, a pleasant experience. Highly recommended. Shipped out sales documents over state lines fairly fast and prompt. A+
Great service from great people super knowledgeable and friendly. Everyone I worked with was informative and straight to the point , very happy with my purchase here.
Had a hassle free experience purchasing from these guys. Lee and I took a test drive. I appreciated the professional yet laid back environment and attitude of the staff. Cleanest used (2018) vehicle I’ve ever seen! Thanks to all...
Lee was very friendly, attentive, and helpful with the process of finding a new vehicle. He was also respectful of the time we had at the dealership.
Mohamed and everyone else at the infinity are great to deal with!they are attentive,friendly,knowledgeable,patient, dedicated ,just flat out the best I highly recommend this place if your looking to buy a car as you would Get the best cars and service at this dealership thanks again Mohamed, Kenny and Francisco.
Great service, great people, they answer all the questions and doubts me and my husband had and always on top of everything we wanted.. really respectful..
Excellent customer service. Best we’ve had in awhile. Will definitely recommend Infinity Elk Grove and Lee. He’s really awesome! Thank You! Arwin Ramos
Elk grove INFINITI was great!!! I bought my 2016 mazda 3 from Mohamed Mossa 3 weeks ago and he was very knowledgeable and helpful through the whole process. I was treated with respect the second i walked through the door (unlike other dealerships). I highly recommend if you are in the market for a new vehicle you stop by Elk Grove INFINITI!
Excellent service from the moment I walked in. I would definitely buy from them again! I have told my family and friends how happy I am that I drove to Elk Grove. Definitely worth the drive!
This service department and the two Richards (Parr and Wirth) are the best and easiest customer service persons I’ve ever experienced. i always feel like they are on my side and both very knowledgeable.
I have serviced 2 Infinity cars here in the last 5 years. One of the cars I purchased here. I had never owned an Infinity up until 5 years ago nor thought I wanted one. This service department changed my mind. The absolute best cars and dealership I’ve ever dealt with both for sales and service. Definitely 5 stars.
Price was clear, the car (used) was clean, Lee was a great salesman, and Moh went the extra mile to get my rate reduced. Awesome.
Mo is very detailed and covered all bases about the vehicle he sold to me. As a first time car buyer, he was helpful and gave me plenty of tips on how to wisely manage monthly car payments. He even came in on his day off to show me features of the car that I didn’t know about. All around super helpful
If you want to be treated with respect and honesty. I promise you guys this is the place to be. I know dealerships are there to sell you things some of them more than you need. This place just told me things need to be done and things that really don’t need attention right now. I love that they are so personable they offer your a Lyft if you don’t want to stay at the lobby to go to your destination. And they made sure to car wash my car for free and vacuum it before they hand ...
I love Elk Grove INFINITI! This is my third transaction at this dealership. The GM Yassin, my sales agent Lee and the Finance Manager, Francisco were all great. It was a stress free transaction. I will be back when I am ready for a new car! Thank you 🙂
Omg the best they have great options and were super friendly. Thx Sang and Edwin ur the best.My daughter is super happy with her car!