Q-Certified is a warranty company that we use here at INFINITI of Elk Grove for our pre-owned vehicles. This special warranty program is available on most of our pre-owned vehicles that meet specific requirements. The vehicle has to go through a rigorous inspection process:
Q Certified vehicles go through a comprehensive vehicle history evaluation to assure that your Q Certified vehicle does not contain a department of Motor Vehicle (DMV) reported incidents such as salvage, fire, flood damage, odometer problems or lemon history. Q Certified vehicles receive a “clean” vehicle title report.
Roadside Assistance Benefits – Pays up to $50 per occurrence for covered roadside assistance.
Towing Service – When necessary, the member’s disabled vehicle will be towed to the closest authorized repair facility.
Flat Tire Assistance – Service consists of the removal of the flat tire and its replacement with the member’s spare tire.
Battery Service – If a battery failure occurs, a jump-start will be applied to start the member’s vehicle.
Lock-Out Assistance – If a member’s keys are locked inside of their vehicle, assistance will be provided in gaining entry into the member’s vehicle.
Gas, Oil, Fluid & Water Delivery Service – An emergency supply of gasoline, oil, fluid, and water will be delivered to any member in immediate need.
Emergency Travel Expense Reimbursement benefit – If a Member’s vehicle is disabled due to a covered mechanical failure more than 100 miles from home, the member will be reimbursed up to $1,000 for emergency commercial lodging, meals and transportation expenses. (Not available in California and New York)
Tire Hazard Protection Benefit – We will pay the cost to repair up to $50 or, if non-repairable, the cost to replace a damaged tire (up to $250 per tire) if the damage is caused by a road hazard (debris on the road surface or surface condition such as potholes, cracks, and breaks). During the one-year coverage period, should the tire wear reach 3/32″, the Tire Hazard Protection will be void.
2 Year/100,000 Mile Term
Coverage ends 2 years from the vehicle purchase date or when 100,000 miles are registered on the odometer, whichever occurs first.
Includes engine, transmission, front wheel drive, and rear wheel drive components.
A deductible per visit will apply.
If your vehicle is kept in a repair facility overnight for covered repairs, rental coverage is provided.
Peace of Mind
Peace of mind from knowing every QCertified® vehicle has gone through a comprehensive vehicle history evaluation.
Nationwide Protection Coverage
Is effective anywhere in the continental United States of America, Alaska, Hawaii, and Canada.
Maintenance Requirements* Your vehicle must be serviced receiving all scheduled maintenance as recommended by the manufacturer’s Owner’s Manual. Maintenance Record Retention* You must retain copies of all completed repair orders showing the maintenance services performed during the coverage period.
Repair Requirements You must return to your QCertified® Authorized Dealership or their affiliate for covered repairs. If traveling away from home, contact the QCertified® Administrator for directions to the nearest QCertified® authorized repair facility. *Failure to follow maintenance requirements and maintenance record retention section of the QCertified® Power Train Limited Warranty may void coverage. Note: For complete information regarding specific details, limitations, and responsibilities refer to the QCertified® Power Train Limited Warranty
What to keep in mind
If you were to purchase this type of coverage it would typically cost you $1,000-$2,000 on top of the price of the car. We are so confident in the vehicles we sell we include it at no additional cost. This warranty is on top of any remaining manufacture warranty on the vehicle.
*See INFINITI of Elk Grove for full details